Your Privacy

OVERVIEW – Privacy and Security Statement

This Privacy and Security Statement contains important information about your personal and financial information.

CUSTOMER PRIVACY POLICY

The First St. Vincent Bank Ltd is committed to ensuring your privacy is protected and understands your concerns regarding the confidentiality and security of any personal information you provide to us.
This page explains how we safeguard your privacy. For further information, please contact FSVBL.

COLLECTION OF PERSONAL AND FINANCIAL INFORMATION

Your personal and contact information that we may collect from you includes details such as your name, address, date of birth, telephone number and email address. Financial information such as your use of financial products and services with us may also be collected. In all instances, the information collected shall be treated with the highest degree of confidentiality.

USE AND DISCLOSURE OF PERSONAL AND FINANCIAL INFORMATION

We use your personal and financial information in order to provide you with financial products and services. Your personal and financial information may be disclosed to regulatory bodies in the course of carrying out the laws of the land. The First St. Vincent Bank Ltd will never sell your personal and financial information to any outside companies.

ACCURACY AND CORRECTION

You will be able to gain access to your personal information held by the bank. We shall take reasonable steps to update or correct your personal information to keep it accurate and current. Our customer service personnel shall co-ordinate requests relating to access and correction of your personal information.

STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION

The First St. Vincent Bank Ltd shall take reasonable steps to keep your personal information secure, accurate and up to date. Your personal information shall be stored in secured systems that are protected in a controlled environment. All of our employees are obligated to respect
the confidentiality and privacy of any personal information held by the bank.

CHANGES TO THIS POLICY

From time to time, it may be necessary for us to review and update the entire website or specific pages. We reserve the right to amend the content, layout, or general format of any of our web pages at any time. We will however notify our clients through any suitable medium of our choosing.

PRIVACY CONCERNS OR COMPLAINTS

If you have any questions about our Privacy Policy, the way we manage your personal
information, or if you have concerns regarding the treatment of your personal information obtained via our website, please contact our Customer Service Representative for assistance.